Privacy Policy

Privacy Policy

Effective Date: April 20, 2026

EquipaWorks LLC (“EquipaWorks,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit equipaworks.com or use our website, courses, subscriptions, and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly

• Name
• Email address
• Account login details
• Subscription and account preferences
• Messages or information you send to us through support, forms, or email

Payment and subscription information
When you purchase a subscription, payment information may be collected and processed by our third-party payment processor. We may receive limited billing-related information, such as payment status, plan type, renewal date, and transaction details, but we do not store full payment card information on our own servers unless expressly stated.

Information collected automatically
When you use our Services, we may automatically collect certain information, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Dates and times of access
• General usage and interaction data

2. How We Use Information

We may use personal information to:

• provide, operate, and maintain the Services;
• create and manage user accounts;
• process subscriptions, billing, and renewals;
• communicate with you about your account, purchases, support requests, and service updates;
• improve the performance, usability, and security of the Services;
• analyze usage trends and site performance;
• detect, prevent, or investigate fraud, abuse, or security issues; and
• comply with legal obligations and enforce our Terms & Conditions.

3. How We Share Information

We may share personal information in the following circumstances:

Service providers
We may share information with vendors and service providers who help us operate the Services, such as hosting providers, payment processors, analytics providers, customer support tools, and email service providers.

Legal compliance and protection
We may disclose information if required to do so by law or if we believe disclosure is necessary to:

• comply with legal process;
• protect our rights, property, or safety;
• investigate fraud or security issues; or
• enforce our agreements.

Business transfers
If EquipaWorks is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to support website functionality, remember preferences, understand usage, measure performance, and improve the Services.

You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the Services function.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, process subscriptions, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may:

• update certain account information through your account settings;
• cancel your subscription through your website account page;
• unsubscribe from marketing emails by using the unsubscribe link in those messages, if applicable; and
• contact us to request access, correction, or deletion of your information, subject to applicable law.

Depending on where you live, you may have additional privacy rights under applicable law.

8. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of those third parties. Your use of third-party services is governed by their own policies and terms.

9. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization where required, we will take steps to delete it. COPPA applies to sites directed to children under 13 and to general-audience sites with actual knowledge they are collecting personal information from children under 13.

10. Sensitive Information

EquipaWorks is a training platform. Please do not submit protected health information (PHI), patient-identifying information, or other highly sensitive personal or regulated data through our website, forms, or course platform unless we clearly state that such submission is permitted.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the Effective Date above. Your continued use of the Services after the updated policy becomes effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

EquipaWorks LLC
Website: equipaworks.com
Email: [email protected]